Terms and conditions

Home Builders Connect is operated by Sintered Pty Ltd (ABN 37 677 357 685), a company based in New South Wales, Australia (“we”, “us”). Email admin@bidmybuild.com.au. It is an online directory and matching service. We list home builders who have been approved through our checks, and we help you send them a brief for the home you want to build.

We are not a builder, developer, lender, broker, insurer or project manager. We do not carry out, supervise, warrant or manage any construction work, and we are not a party to any contract you enter into with a builder.

You must be at least 18 and able to enter into a contract to open an account.

You must give accurate information and keep it up to date — including your contact details, and your licence, insurance and registration details if you are a builder.

Each account has one role: client or builder. You pick that role once when you register, and it cannot be switched later — if you need the other side of the site, register a separate account.

Keep your sign-in details private and tell us straight away if you think someone else has used your account. You are responsible for activity carried out under your account.

Registering your business is free. Before a listing goes live, an administrator reviews your licence, insurance and registration details and may ask for more evidence. Only approved builders appear in the public directory.

Approval means your documents passed our review at the time we checked them. It is not a guarantee of the quality, safety, price or availability of your work, and it does not make Home Builders Connect responsible for what happens on a job.

We can amend, suspend or remove a listing — including where details are out of date, documents lapse, or a listing is being used to mislead people. Where we can, we will tell you why and give you a chance to put it right.

The annual listing fee has not been set yet. No fee is payable until we announce one in writing, and we will tell you the price and renewal terms before you are asked to pay anything.

You search, compare and send your brief to approved builders yourself. An enquiry is a request for information or a quote — it is not a contract, a booking or a commitment from either you or the builder.

Everything after that happens between you and the builder: quotes, designs, site inspections, contracts, deposits, progress payments, variations and the work itself. Prices, timelines and availability you receive are the builder's, not ours.

Check a builder's licence and insurance yourself, get written quotes from more than one builder, and have a contract reviewed before you sign it. Our guides cover this, but they are general information — not legal, financial or building advice.

You keep ownership of the material you upload — your home brief, photos, messages and business details. You give us permission to store and display it to the people it needs to reach: our administrators when we review your account or listing, and the builders you choose to contact.

Do not upload anything you have no right to share, and do not include other people's personal information without their knowledge.

You agree not to:

• post false, misleading or deceptive listings, reviews or information
• collect or scrape other people's details from the site, or sell or resell access to it
• send unsolicited messages, spam builders, or use enquiries for advertising
• interfere with the site, its security, or other people's use of it
• use the site for anything unlawful, or in a way that breaches these terms

The Home Builders Connect name, logo, layout, guides and software belong to us or our suppliers. You may print and share our guides for your own personal use, but you may not copy, republish or rebrand the site or its content without our written permission.

Where we use an automated model to suggest builders that suit your brief, those suggestions are a starting point based on the information you gave us and the listings available at the time. They are not advice, a ranking of quality, or a recommendation to engage anyone. You still need to check each builder, get written quotes and make your own decision.

The site is provided "as is". We work to keep listings accurate and the site available, but we do not promise that it will be error-free, uninterrupted, or that any builder will be free, quote, or accept your job. We are not responsible for the conduct, work, omissions, insolvency or statements of any builder or client using the site.

Nothing in these terms excludes, limits or changes any right or remedy you may have under the Australian Consumer Law or any similar law that cannot be excluded, limited or modified.

To the extent the law allows, we are not liable for indirect, incidental or consequential loss, or for loss arising from a building project, a builder's conduct, or information on a listing. Where we are liable for something we cannot lawfully exclude, our liability is limited to re-supplying the service or paying the cost of having it re-supplied.

You can ask us to close your account at any time. We may suspend or close an account where these terms are broken, where details prove to be false, or where we are required to by law. Some information may need to be retained for a period afterwards — see the privacy policy.

We may update these terms as the site changes. The date at the top of this page shows when it last changed, and using the site after an update means you accept the updated terms. Where a change materially affects you, we will also tell you by email or in the site.

These terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of its courts. Nothing here stops you from taking a matter to your own local consumer authority or tribunal.